Tesco Mobile Device Credit Agreement

11.2 You agree: (a) In order to provide us with the information we reasonably request in the context of this Service Agreement and that all factual information you provide to us is correct. (b) take appropriate precautions to avoid damage to your SIM card and mobile phone or any unauthorized use or theft of the SIM card and mobile phone. (c) Use your SIM card, mobile phone and the monthly Tesco Mobile Pay service as described in user manuals or other instructions published by us. (d) that the SIM card remains our property at all times. (e) Notify us by telephone as soon as possible if the SIM card or mobile phone is lost, stolen, damaged or destroyed, or likely used in an unauthorized manner, and cooperate with us in our security checks and others. (f) Notify us immediately by calling Tesco Mobile Customer Service if anyone makes or threatens to make claims or initiates legal action against you in connection with your use of the Tesco Mobile Pay Monthly Service or the Content, and, at our request, you will immediately cease the act or actions complained of. If we ask you to do so, you must confirm in writing the details of the claim(s). 13.3 If you do not maintain your direct debits, you will have to pay otherwise. If a debit payment fails and we have your credit/debit card data, we can accept payment from your card. We will send you an email in which we will inform you that we have accepted payment in this way. If direct debit or credit card payments continue to fail regularly, we may stop using the monthly Tesco Mobile Pay service. Please cancel your direct debit until the final invoice is paid. If your account is credited, we will use this data to give you a refund.

Please note that these terms do not cover any Tesco Mobile products or services that you purchase while using your device. Note that majeaux words have special meanings – see the “Definitions” section at the end of these terms. 2.6 Although we end up to send your SIM card and, where applicable, your mobile phone within seven working days of the date of your order online or by telephone, we are not responsible if we do not do so partially or totally due to circumstances that are not controlled. For orders containing a mobile phone, a signature may be required upon delivery. If necessary, this will be explained to you before placing your order. 12.4 You may be charged for receiving certain premium text messaging and multimedia messaging services. We will not inform you of the call charges for premium fare services operated by third parties. Visit tescomobile.com for a list of call fees. Please check before calling Premium rates. 4.8 Once you have access to our 4G services, you can only access mobile internet data through our 4G network if you are in a 4G service area. In our other mobile network areas (for example.

B Edge/GPRS/3G/HSPA zones), you can continue to access non-4G data through these networks as usual. 3.8 If you purchased your mobile phone with a credit agreement, your cooling-off period is set out in your credit agreement. Paragraphs 3.4 to 3.6 continue to apply to you. . . .


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