Service Agreement Turkce
For example, if you want to use metrics that define the level of service for an ISS, may aim to guarantee: – description of the service offered; Maintenance of domains such as network connectivity, domain name Server, Dynamic Host Configuration Protocol Server – sensitivity; Timing of services to be performed in response to requests and expected service dates – reliability; the percentage of operating time and the situations in which the limit values are likely to be lowered – the procedure for notifying problems; Who can be contacted? How do I troubleshoot problems? What are the different measures that can be taken? – avoid articles and restrictions; Problems that are not caused by floods, fires, or the ISS can result in exceptions. – the consequences in case of non-compliance with the obligations of service, It may imply that the customer terminates the relationship. . . .